---
title: What is Multi-chat?
description: Multi-chat allows participants and/or representatives to engage in more than one chat at the same time, greatly increasing the number of potential connections that occur within an event.
---

[Skip to content](https://knowledge.viqtory.com/migration/what-is-multi-chat#main-content)

English

Show submenu for translations

![VIQTORY\_Logo\_color.png\]](https://knowledge.viqtory.com/hs-fs/hubfs/VIQTORY_Logo_color.png?height=40&name=VIQTORY_Logo_color.png)

- [Default HubSpot Blog](https://blog.viqtory.com/)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://blog.viqtory.com/)
- English
  
  Show submenu for translations
- Go to VIQTORY.COM

 Go to VIQTORY.COM

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://knowledge.viqtory.com/migration?hsLang=en)
2. [Virtual Career Expo](https://knowledge.viqtory.com/migration/virtual-career-expo?hsLang=en)
3. [Reps & Recruiters](https://knowledge.viqtory.com/migration/virtual-career-expo?hsLang=en#reps-recruiters)

# What is Multi-chat?

## Multi-chat allows participants and/or representatives to engage in more than one chat at the same time, greatly increasing the number of potential connections that occur within an event.

Multi-chat is a feature that is enabled for each event by the event administrator.

![Screen\_Shot\_2020-01-30\_at\_12.35.42\_PM](https://support.brazenconnect.com/hc/article_attachments/360056456674/Screen_Shot_2020-01-30_at_12.35.42_PM.png)

Participants and Representatives can configure multi-chat within the event.

![Screen\_Shot\_2020-01-31\_at\_11.34.06\_AM](https://support.brazenconnect.com/hc/article_attachments/360056457514/Screen_Shot_2020-01-31_at_11.34.06_AM.png)**FAQs**

**Can a user control how many chats they participate in?**

Yes, an individual event participant will be able to control the maximum number of simultaneous chats they are in, based on their comfort and preference at any given time.

**What is the maximum number of chats a user can participate in?**

A user will be able to participate in up to 4 simultaneous chats if that option is given.

**How do I set a greeting? What placeholders are available within greetings?**

To set or edit a greeting, click “Edit” next to greetings in the top-left area of the chat screen. Type your greeting, and then click save. The greeting will be automatically sent when a new chat begins, and will appear on the transcript. Use the below placeholders in your greeting to automatically include the connection’s name or your own email address:

- \[theirFirstName\] – the other person’s first name
- \[theirLastName\] – the other person’s lat name
- \[myEmailAddress\] – your email address

**How do I know when I’ve received a new invitation?**

When a new chat invitation arrives, it will automatically appear on the screen, regardless of whether you are already engaged in a chat. If you are already in a chat, the new chat will appear on the left sidebar and be marked as "New." Additionally, an audible “ding” will be sounded to notify you of a new invitation if you are not currently on the screen. 

![Screen\_Shot\_2020-01-30\_at\_12.35.34\_PM](https://support.brazenconnect.com/hc/article_attachments/360057349013/Screen_Shot_2020-01-30_at_12.35.34_PM.png)**Note: If you do not see the "Simultaneous Chats" option during live chats, multi-chat is not enabled within your event.**

 

 

- [Programmatic Advertising](https://knowledge.viqtory.com/migration/programmatic-advertising?hsLang=en#main-content)

    - [Getting Started](https://knowledge.viqtory.com/migration/programmatic-advertising?hsLang=en#getting-started)
    - [Facebook Domain Verification](https://knowledge.viqtory.com/migration/programmatic-advertising?hsLang=en#facebook-domain-verification)
- [Virtual Career Expo](https://knowledge.viqtory.com/migration/virtual-career-expo?hsLang=en#main-content)

    - [G.I. Jobs® Virtual Career Fair Onboarding](https://knowledge.viqtory.com/migration/virtual-career-expo?hsLang=en#g-i-jobs-virtual-career-fair-onboarding)
    - [Reps & Recruiters](https://knowledge.viqtory.com/migration/virtual-career-expo?hsLang=en#reps-recruiters)
    - [Post-Event Resources](https://knowledge.viqtory.com/migration/virtual-career-expo?hsLang=en#post-event-resources)
    - [Live Broadcasts](https://knowledge.viqtory.com/migration/virtual-career-expo?hsLang=en#live-broadcasts)

- [Default HubSpot Blog](https://blog.viqtory.com/)

[![](https://knowledge.viqtory.com/hs-fs/hubfs/Screenshot%202024-09-10%20at%201.16.04%20PM.png?width=2000&height=206&name=Screenshot%202024-09-10%20at%201.16.04%20PM.png)](http://vetrepreneur.com)

VIQTORY.COM Help Center

Copyright © 2026, Vetrepreneur®